Frequently Asked Questions

Add your favorite products to the cart, proceed to checkout, enter your shipping and payment details, and confirm your order. You’ll receive an email confirmation once your order is placed.

You can pay using credit cards, debit cards, UPI, net banking, and other secure online payment options.

Once your order is shipped, you will receive an email or SMS with a tracking link. You can use this to monitor the status and delivery date of your package.

Orders can only be modified or canceled before they are processed for shipping. Please contact customer support as soon as possible for order changes.

There is no refund policy once the order is delivered – only the product warranty applies.

Refunds are possible only if you receive a defective, damaged, or wrong product.

• We sell only genuine products in brand new condition. Damaged products are never shipped from our side.
• If you receive a damaged product, you must provide valid video proof (recorded while opening the package) and contact us within 12 working hours of delivery.
• To initiate a return, please contact us at +91-9542114499 or support@asrcctv.in.
• Products must be returned in their original packaging and condition, with all original tags, labels, and accessories included.
• Customers are responsible for the cost of return shipping.

We use secure servers, SSL encryption, and industry-standard practices to protect your data. Read our Privacy Policy for full details.

No, we are now offering India wide shipping to most states. Shipping fees will vary depending on your delivery location and product weight. Delivery time also varies based on your location. Please refer to our Shipping & Handling Policy for more details.